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Get Your Scaling Readiness Score

This will be the initial evaluation of where your organization is with the business systems necessary to manage your business with ease and make the most profit out of it.

For each item mark "YES" if you have that system/process in your business, It is part of the everyday of your organization, the team is clear on what it is and it is executed consistently.

Mark "NO" if you don't have this process/system in your business, or even if you do have it, it is not widely known or executed by the team in a consistent basis.

 

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TEAM SYSTEM

In this Section of the Assessment, you will discover if you have the processes and procedures in place to attract, recruit, hire, retain and grow top talent in your organization.

Question 2 of 76

Do you and the leaders in your organization are the type of the leader that people are looking for? Do you inspire your people to do a great job every day.

A

Yes

B

No

Question 3 of 76

Do you have a clearly defined Charter for your organization/brand (Vision, Mission and Values)?

A

Yes

B

No

Question 4 of 76

Do you live your Charter? (part of daily conversations)

A

Yes

B

No

Question 5 of 76

Do the team members know your charter?

A

Yes

B

No

HAVE THE RIGHT PEOPLE ON THE BOAT

Do you have the people you need for your business to be successful?

Question 7 of 76

Do you know your ideal and actual staffing level % by location?

A

Yes

B

No

Question 8 of 76

Do you have a capable & professional external team?

A

Yes

B

No

Question 9 of 76

Do you have an employee profile by position?

A

Yes

B

No

Question 10 of 76

Do you have effective go-to recruiting sources?

A

Yes

B

No

Question 11 of 76

Do you have a formal interview process & form?

A

Yes

B

No

Question 12 of 76

Do you have a formal offer letter process & form?

A

Yes

B

No

Question 13 of 76

Do you have a formal offer letter process & form?

A

Yes

B

No

Question 14 of 76

Do you have an annual staffing plan by location?

A

Yes

B

No

TAKE CARE OF YOUR PEOPLE

Do you provide the necessary tools and resources for your team to be successful?

Question 16 of 76

Do you know your turnover % ?(staff/managers/overall)

A

Yes

B

No

Question 17 of 76

Do you meet the needs of your people?

A

Yes

B

No

Question 18 of 76

Do you have a clear salary and bonus strategy for every position?

A

Yes

B

No

Question 19 of 76

Do you have a clearly defined disciplinary process & forms?

A

Yes

B

No

Question 20 of 76

Do you have a people safety plan that people know & follow?

A

Yes

B

No

Question 21 of 76

Do you have a clear process in case of an accident or a robbery?

A

Yes

B

No

PROVIDE THE RIGHT TOOLS

Do you know the tools and equipment you need and their maintenance schedule?

Question 23 of 76

Do you have a list of necessary small-wares by station?

A

Yes

B

No

Question 24 of 76

Do you have a preventive maintenance plan?

A

Yes

B

No

Question 25 of 76

Do you have a weekly/monthly/annual cleaning schedule?

A

Yes

B

No

Question 26 of 76

Do you have a list of service providers for building and equipment?

A

Yes

B

No

KNOW YOUR NUMBERS

Do you understand your numbers?

Question 28 of 76

Do you have a weekly/monthly/annual Financial & Business Plan?

A

Yes

B

No

Question 29 of 76

Do you have a P&L every month/year?

A

Yes

B

No

Question 30 of 76

Do you review your P&L every month/year?

A

Yes

B

No

Question 31 of 76

Do you clearly understand every line item in the P&L?

A

Yes

B

No

Question 32 of 76

Do you know the store(s) Break Even point by location / goal?

A

Yes

B

No

Question 33 of 76

Do you know your brand customer survey results / goal?

A

Yes

B

No

Question 34 of 76

Do you know your brand operations evaluation score / goal?

A

Yes

B

No

Question 35 of 76

Do you know your social media reviews / have a manager?

A

Yes

B

No

Question 36 of 76

Do you know your Speed of Service measures / goal?

A

Yes

B

No

Question 37 of 76

Do you know your Speed of Service measures / goal?

A

Yes

B

No

Question 38 of 76

Do you know your employee satisfaction scores / goal?

A

Yes

B

No

INCOME SYSTEM

In this section of the assessment you will discover if you have the processes and procedures to capture the sales that are coming in and increase sales year over year.

Question 40 of 76

Do you know your transaction count / goal?

A

Yes

B

No

Question 41 of 76

Do you know your average ticket / goal?

A

Yes

B

No

Question 42 of 76

Have sales projections by hour/day/week/month/year? 

A

Yes

B

No

Question 43 of 76

Do you know your discounting %?

A

Yes

B

No

Question 44 of 76

Do you know your Cancels %?

A

Yes

B

No

Question 45 of 76

Do you know your order suspension stats (if possible)?

A

Yes

B

No

C

N/A

PROFIT SYSTEM

In this section of the assessment you will discover if you have the processes and procedures to control and reduce your operational waste and to maximize your profit & cash-flow.

Question 47 of 76

Do you know your Ideal product cost by item?

A

Yes

Question 48 of 76

Do you complete daily/weekly/monthly inventory?

 

A

Yes

B

No

Question 49 of 76

Do you know your variance actual vs ideal cost by product?

A

Yes

B

No

Question 50 of 76

Do you know your variance actual vs ideal cost by product?

A

Yes

B

No

Question 51 of 76

Do you know your waste %?

A

Yes

B

No

Question 52 of 76

Do you know your missing %?

A

Yes

B

No

Question 53 of 76

Do you have Fair Value Pricing?

A

Yes

B

No

Question 54 of 76

Do you place orders based on accurate sales projections?

A

Yes

B

No

Question 55 of 76

Do you have waste control systems in 10 Profit Control Points?

A

Yes

B

No

MASTER YOUR LABOR COST

FILL THIS IN

Question 57 of 76

Do you have a defined wages strategy?

A

Yes

B

No

Question 58 of 76

Do you hire the right people & train them well?

A

Yes

B

No

Question 59 of 76

Do you promote from within / have development plans?

 

A

Yes

B

No

Question 60 of 76

Do you use volume/transaction projection for scheduling?

A

Yes

B

No

Question 61 of 76

Do you have clearly defined scheduling parameters and an OT Policy?

A

Yes

B

No

Question 62 of 76

Do you have a clearly defined Labor Cost Target by volume?

A

Yes

B

No

Question 63 of 76

Do you have schedule compliance tracking & consequences?

A

Yes

B

No

FOLLOW THE MONEY

FILL THIS IN

Question 65 of 76

Do you have a cashier/server audit process?

A

Yes

B

No

Question 66 of 76

Do you know your Credit Card chargebacks / a process to combat?

A

Yes

B

No

Question 67 of 76

Do you have a register/server assignment process?

A

Yes

B

No

Question 68 of 76

Do you review cashier/server reporting?

A

Yes

B

No

Question 69 of 76

Do you have a register skimming process?

A

Yes

B

No

Question 70 of 76

Do you have a cash deposit security policy?

A

Yes

B

No

Question 71 of 76

Do you have a deposit/sales reconciliation system?

A

Yes

B

No

SPREAD THE WORD

FILL THIS IN

Question 73 of 76

Do you have a weekly/monthly/annual marketing plan ?

A

Yes

B

No

Question 74 of 76

Do you have a social media presence & owner?

A

Yes

B

No

Question 75 of 76

Do you have a local store marketing owner?

A

Yes

B

No

SCALE SYSTEM

In this section of the assessment you will discover if you have the processes and procedures in place to open more units with consistency and confidence, have the right overhead team to manage the enterprise and the proper Multi-Unit routines to supervise your units.

Confirm and Submit