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Franchisee Success Quiz

Welcome to the AFA's Franchisee Success Quiz!

This assessment will give you a clear view of where you are and your current Franchisee Success score. These elements are the minimum systems you need to have in place to create the baseline for multi-unit success.

For each item, mark "YES" if you have that system/process in your business, properly documented, trained on, and it is part of the everyday of your organization. The team should also be clear on what that process is, and it should be executed consistently.

Mark "NO" if you don't have this process/system in your business, or even if you do have it, but it is not widely known or consistently executed by the team.

 You will get a copy of your results in your email.

Click the button below to start.

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Question 1 of 14

Do you have a carefully designed charter (Mission / Vision / Values) that gives the team the motivation and guidance they need on what it is expected and how they contribute to the team?

A

YES

B

NO

Question 2 of 14

Do you have a clearly defined Salary Strategy for every position in your organization that includes when and how your employees can get a raise?

A

YES

B

NO

Question 3 of 14

Do you have and communicate a clearly defined Career Path for your employees to know how to get from the bottom to the top of your organization?

A

YES

B

NO

Question 4 of 14

Do you have a clearly defined Employee Job Training process with training materials that can facilitate people being confident and capable in their job?

A

YES

B

NO

Question 5 of 14

Do you have an Employee Performance Evaluation process and forms that gives the team feedback and the ability to increase their income?

A

YES

B

NO

Question 6 of 14

Do you have a clearly defined Manager (recognition) Bonus program that is motivational and based on performance?

A

YES

B

NO

Question 7 of 14

Do you have a clearly defined and formal Leadership Bench Development process to prepare the next level of leaders?

A

YES

B

NO

Question 8 of 14

Do you have a Weekly Dashboard with your top 5 Key Performance Indicators and the goals that will define the success of your business? Do your Unit Managers know them, understand them, and work every day to achieve them?

A

YES

B

NO

Question 9 of 14

Do you have a clearly defined Manager Troubleshooting Guide list of your business Key indicators and the critical drivers that impact them?

A

YES

B

NO

Question 10 of 14

Do you have a Management Manual with unit management policies, processes, and procedures that your Assistants and Unit Managers can use for training and reference?

A

YES

B

NO

Question 11 of 14

Do you have an organization-wide strategic Marketing Plan with proven strategies that help you increase sales year over year?

A

YES

B

NO

Question 12 of 14

Do you receive your unit and enterprise Financial Statements every month by the 10th of the month and you use it to make smart financial decisions?

A

YES

B

NO

Question 13 of 14

Do you create every year your annual business and financial plan for the next year that includes the People, Sales, Profits and Growth plans, and use that as your compass for month to month review?

A

YES

B

NO

Question 14 of 14

Do you have an enterprise support infrastructure plan? (Internal and external support)

A

Yes

B

No

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