Hello there! Welcome to this week's newsletter, where we'll discuss how to create a troubleshooting guide for your leaders. In my experience, this is the number one way to increase profitability in your franchise business. That way, your employees will know exactly what actions they should take to change your business numbers and indicators positively. Therefore, they will be more likely to achieve the goals you want and deserve.
So, buckle up, and let's get started!
What to include
Your troubleshooting guide should include a list of your financial metrics, such as sales, labor, and cost of goods, as well as all the KPIs affecting your business, such as turnover, customer service, speed of service, and inventory rotation. We'd love to hear what are the most important numbers in your business. Share your comments below!
The training behind
Just having a troubleshooting won't do the trick. You must develop the training that will positively move each of those KPIs so that your employees know what actions and decisions they should take to generate the profitability you expect. That way, you're giving them a list of what they can do as well as the training on how to do it.
Follow-up
What’s left is for the team members to actually make it happen. If they don’t execute as they should, that's a different situation that their direct supervisor should address.
As you can see, creating a troubleshooting guide is a great way to maximize franchise profitability. If you do this, train your employees, and follow up with them, you will achieve your business goals.
That's all for this week! We hope you found this strategy helpful. Remember, your feedback is what helps us grow and improve. Please share what content you would like to read in our future newsletters!
Looking forward to hearing from you! Until next time, Aicha.
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January 6, 2pm EST
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