5 Keys to Achieving the Expected Business and Financial Results

There are seven critical responsibilities that the district manager has to command to achieve the business and financial results that the franchisee business owner expects.

In past blog posts, we covered leading, planning, staffing, execution of brand and business systems, maintenance, and marketing. Last, but not least, we’ll analyze the results responsibility, which ultimately sums up why these leaders do their job every day. 

If you want to see all prior responsibilities, subscribe to our YouTube Channel to review the rest of the District Manager’s playlist!

If the district manager does what he needs to do in all the other responsibilities, he’ll be able to accomplish this one. That’s why this position has to be clear on what are the duties and routines they have to perform to achieve the desired results

That’s not all. Aside from that, they need to develop these specific five skills:

 

1. Understanding financials

The district...

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2022 Disruptions in the Franchise Industry: Where Should Leaders Put Their Sights On?

(Part 7 of the 2022 Multi-Unit Franchising Conference)

What is the state of the franchise industry nowadays and what should franchise owners and franchisees be preparing for? During his lecture at the Multi-Unit Franchising Conference, which happened earlier this year, Darrell Johnson, CEO of Frandata, shared his thoughts and deep analysis on this matter. 

Frandata is the premier source of market intelligence data in the franchise world, across 230 industries and over 4,000 brands. In this blog post, I’ll be sharing the takeaways of this session, which was, as you can imagine, very informative and eye-opening. These are the things that franchise leaders need to be aware of and understand so that they can make better decisions in their present and future businesses.

Did you miss the past video sessions of the 2022 Multi-Unit Franchising Conference? Subscribe to our YouTube Channel to review the rest of the series!

 These are the things that franchise leaders need to...

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How to Build Your Infrastructure for Growth

leadership numbers people May 04, 2022

(Part 4 of the 2022 Multi-Unit Franchising Conference)

The Multi-Unit Franchising Conference is an event dedicated to multi-unit franchises, their development, and growth. Once again, The American Franchise Academy was present there to bring you strategies to succeed with your multi-unit franchise. 

2022 program included a session on how to prepare our organizations for growth, by building proper infrastructure for it. Not in terms of the leadership team or the store structure, but from the operations and financial points of view.

Did you miss the past video sessions of the 2022 Multi-Unit Franchising Conference? Subscribe to our YouTube Channel to review the rest of the series!

This topic was approached by four panelists, who highlighted the things that leaders need to implement to succeed and scale their organizations. Here are their tips to build your infrastructure for growth.

Make a serious due diligence

Fred Burgess, a MUMBO ...

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10 Actions to Attract, Retain and Grow Top Talent for your Organization

(Part 3 of the 2022 Multi-Unit Franchising Conference)

Within the past couple of weeks, I’ve been sharing what I experienced during the 2022 Multi-Unit Franchising Conference. This event happens every year, and it is focused on the development of multi-unit franchisees.

The session I’ll be commenting on in this blog post is Strategies Attract, Recruit, Retain and Grow Top Talent, which was a panel of four franchisees. Here are 10 actions and strategies that these business owners shared on how they are solving the big challenge of the staffing crisis that is happening in the country. 

Subscribe to our YouTube Channel to view the complete video series on the 2022 Multi-Unit Franchising Conference!

Before we review the takeaways, I have to clear out that while these franchisees are doing a lot of things to improve their staffing levels, they don't have the silver bullet that solves all of the problems. 

One of them even confessed that for a long time, he has...

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9 Lessons from a Serial Entrepreneur, a Rapper, and an Ultraman Racer

inspiration leadership Apr 20, 2022

(Part 2 of the 2022 Multi-Unit Franchising Conference)

Perhaps the name Jesse Itzler doesn’t ring any bells for you. I admit that before hearing him at the 2022 Multi-Unit Franchising Conference I only knew he was the husband of Sara Blakely, the founder of Spanx. But I’m very glad I attended his keynote so I can share the following takeaways on leadership and inspiration.

Jesse is a serial entrepreneur. He co-founded Marquis Jet, one of the largest private jet companies in the United States, as well as Zico Coconut Water, that after growing into a tremendous organization, was sold to Coca-Cola. 

He's also the owner of the NBA Atlanta Hawks, a rapper, and an Ultraman racer, which is a three-day, 320 miles, multisport race. What can we learn from him and his diverse and wide experience? These are the key insights and actions he shared that’ll inspire you to achieve your dreams.

Subscribe to our YouTube Channel to view the complete video series on the 2022...

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5 Leadership Skills District Managers Must Have

(Part 1 of the District Manager Responsibilities series)

District managers are one of the most critical positions for growing franchises, but there’s a huge vacancy for this position. Why? As I explained in a previous blog post, the District Manager job is the most difficult one in the retail industry

Just to mention a few of the challenges this position face, there is the traveling distance between the units they have to oversee, the complexity of the business is multiplied, the great number of people they have to manage, and dealing with each unit's particular situation to produce the best results.

Another thing that adds pressure to the role is that when the person takes on this job, they acquire completely different responsibilities that the person didn’t have in their prior position because it’s not the same thing to be a unit manager as being the leader of multiple locations. 

The first critical responsibility of a district manager is to lead the...

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Become a Power Delegator in 5 Steps

Going from one to two or more units it's a lot more challenging than people think. For you to be a successful multi-unit franchisee, you must become a power delegator, someone who can delegate the right way so that you can grow and achieve the business and personal goals that you desire.

What does it mean to be a power delegator? When you have a never-ending to-do list and multiple units, asking people to do things for you is pretty normal. But when you delegate and that task is done equal or better than if you did it yourself, that means you are a power delegator.

If you can accomplish this, your business will operate properly even when you are not there and your profitability will continue to go up. So, developing this skill must be on top of your goals as a multi-unit franchisee.

Here are the five steps you have to follow to become a power delegator.

 

Step 1: Define what you’ll delegate

I recently talked to somebody who wanted his people to effectively interview new...

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5 Strategies to Develop Leaders in your Organization

Growing businesses and franchises are constantly looking for assistant managers, unit managers, and district managers who can properly oversee the organization. But sadly, not every crew member wants to become a leader. This is very frustrating for business owners, especially if employees have real potential.

Why is there this refusal to go up to the next level, even though there may be a desire for professional growth and self-improvement? And more importantly, what can you do about it to develop leaders in your organization?

In my 30+ years of experience working with a variety of big-name brands in the franchise industry, I've found five reasons employees don't want to take on leadership roles. But also, I came up with strategies you can implement to solve these struggles.

This is critical. Having the right leaders in place and developing them is a must if you want to achieve your time freedom and financial goals as a business owner.

Review these tips to develop your leadership...

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Should You Rehire an Employee?

culture leadership people Jan 26, 2022

The staffing crisis in our industry makes it difficult for businesses to attract new talent because of the high cost of the hiring process. Is rehiring an employee a solution? What are the benefits and disadvantages of this decision? 

When it comes to rehiring employees, the topic becomes very personal for me. I was an employee of an amazing company that I love, still to this day, but after nearly 20 years I decided to leave so I could grow beyond this organization. Everything that I knew about business and franchising I have learned there. But I wanted to explore other companies and expand my horizons.

When I called my boss to let him know, he reminded me that if I left, I could never go back. Believe me, it was one of the hardest decisions I made but I stood by it because I knew this was right for me.

That didn’t make me a bad employee. Nor someone that should not be rehired, especially considering that if I returned, I would have brought more value, knowledge, and...

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The Franchise Fix: 12 Keys to Make the Most of your Franchise

 

There is a big confusion in the franchise world: franchisees believe that when they acquire the rights to duplicate a brand, they will receive everything they need to be successful. The reality is they only get one part of the formula. This causes unfulfilled expectations, constant frustration, tremendous struggle, hard work, and sometimes sadly, even failure.

But there’s a way to fix that to make the most of these businesses. I have found that there are 12 keys to being a successful franchisee. And I have portrayed them in The Franchise Fix, a book that collects my 30 plus years of experience in this industry, working with franchisors and franchisees and running operations, units, and brands.

Do you want to discover those best practices and how applying them can help you obtain financial and time freedom

How The Franchise Fix was born

After a 25-year career in the franchise world, I wanted to take a sabbatical and then go back into the corporate world to...

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